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Care Management
A client-centered approach
to meet your needs.
A compassionate, holistic approach to guiding aging adults and their families through the confusion or anxiety they may face during their unique aging journey. Care Management is at the center of everything we do, providing insight and understanding into the lives of our clients to improve their overall quality of life.
Our experienced Care Managers are healthcare advisors who provide monthly oversight of client care plans, health-related issues, and life planning. Care Management is designed to meet each client where they are in their life journey.
Our professional Care Managers complete screenings and assessments to help clients and their families solve problems and set healthcare goals for their future.
Care Management Areas of Expertise
Our professional Care Managers are experts in these 8 areas:
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Advocacy
Our Care Managers advocate for our clients' healthcare needs and wishes at doctor's appointment, living facilities, with other aging professionals, etc.
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Housing
We help our clients make more informed decisions when it comes to moving homes, moving to a residential facility, or even making changes to their current home.
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Families
Whether out-of-state, local, or travelling family, we help manage a loved one's care to find solutions that provide peace of mind.
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Transitional
Care
We help navigate the difficult process of life after an ER visit, hospitalization, or rehab stay.
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Medication
Assistance
We assist our clients to reconcile medications, manage refills, fill pill boxes, provide education, and monitor for compliance.
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Crisis
Intervention
Our Care Managers are available by phone 24/7 to ensure our clients have the best possible care and needed support available.
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Health &
Disability
We attend doctors' appointments, ask the right questions, and communicate the information to everyone who needs to know, including clients, families, the care team, etc.
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Caregiver
Coordination
Our Care Managers coordinate our clients' caregivers, whether they receive caregiving through Care Around the Block or another caregiving agency.
Meet Our Care Managers
Dawn Groff, RN
Care Manager
Dawn is originally from Jonesborough, Tennessee but has lived in Kingston the past three years. She is a University of Tennessee BSN graduate and has fifteen years of experience in home health and eight years as a field Care Manager. Dawn’s favorite part of her position is being able to identify a need, fulfilling the need and seeing the client benefit because of it. Fun fact about Dawn is she has two new puppies and plans to breed boxers.
Outside of work, Dawn enjoys gardening, fishing, hunting, and feeding deer.
The Experts in Aging Well™
AGING LIFE CARE™ is a trademark of the Aging Life Care Association®. Only ALCA Members are authorized to use this term to identify their services.
An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professional is educated and experienced in any of several fields related to aging life care / care management, including, but not limited to gerontology, nursing, social work, psychology, or occupational therapy, with a specialized focus on issues related to aging and elder care.
Aging Life Care Professionals become the “coach” and families or clients “team captain.”
Thank you to the Aging Life Care Association® for permission for us to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.